The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
GBP 6 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Paid parking
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Spa & Leisure
Beach access
Entertainment
Leisure/ TV room
Room features
Heating
Self-catering
Electric kettle
Media
AM/FM alarm clock
Show more
Location
Grand Parade,
Eastbourne,
United Kingdom,
BN21 3YN,
East Sussex
Map view
street view
Grand Parade,
Eastbourne,
United Kingdom,
BN21 3YN,
East Sussex
City landmarks
20 Cornfield Terrace
Museum of Shops
730 m
Gallery
Towner Art Gallery
1.3
km
Museum
Eastbourne Lifeboat Museum
930 m
Museum
Eastbourne Redoubt
1.5
km
Museum
The Eastbourne Heritage Centre
700 m
Tower
Wish Tower
810 m
Event hall
Devonshire Park Conference Centre
680 m
Church
Christ Church
910 m
Gallery
Emma Mason Gallery
790 m
Unit 7
At The Makery
840 m
Park
Carpet Gardens
1.1
km
Gallery
Art at the da Vinci
1.2
km
Gallery
Henry Paddon Contemporary Art
1.4
km
Amusement Park
Fort Fun
2.0
km
Park
Princes Park
960 m
Mall
The Beacon
1.4
km
Church
Parish Church of St Saviour & St Peter
630 m
Lottbridge Drove
Eastbourne Miniature Steam Railway Adventure Park
2.4
km
Gallery
Devonshire Collective
850 m
Western Lawns,
8th Duke of Devonshire
900 m
Eastbourne Seafront
Eastbourne Airbourne Airshow
960 m
Eastbourne BN20 7DA
Grange Gardens
1.0
km
5 Royal Parade
Treasure Island Adventure Park
1.4
km
Garden
Motcombe Gardens
2.1
km
23 Royal Parade
Eastbourne Beach
1.8
km
Park
Gildredge Park
1.9
km
Nearby
Harbour
Eastbourne Pier
110 m
Gallery
Nigel Greaves Gallery
490 m
Museum
The Story of Eastbourne
590 m
Restaurants
Qualisea Fish & Chips
740 m
189 Terminus Road
The Boardwalk
110 m
Lower Parade Nex To The Bogs
All Decked Out
100 m
Grand Parade Next to the pier
Vickery's Coffee House
630 m
234 Terminus Road
COSMO Eastbourne
930 m
113-115 Seaside Road
Clay Oven
800 m
43-45 Seaside Road
Ali Baba And Egyptian Kebab
800 m
33 Seaside Road
Princess
780 m
25 Seaside Road
Seaside Pie and Mash
790 m
22 Seaside Road
Rumours Cafe
690 m
214 Terminus Road
Vina Kebab
800 m
24 Seaside Road
Seafare Restaurant
880 m
66 Seaside Road
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great location
friendly staff
disappointing dining
slow service
7.8/10
Very good
Rooms
7.7
Location
9.2
Service
8.4
Dining
6.6
Guest reviews
7.8/10
based on 9 reviews
7.1
7.1/10 based on 8471 reviews
John
United Kingdom,
April
2024
7.2/10
The hotel had a few drawbacks like the rooms being too warm and uncomfortable for sleeping despite attempts to cool them down, but on the bright side, the location was stellar with fabulous sea views. The service could be more personalized, and there were some missed opportunities with the dining options. Despite these issues, the entertainment area was a plus and the proximity to shops and theaters was convenient.
Rooms
6.0
The rooms were too warm and not comfortable for sleeping, even in mid-March. Attempted to open windows for fresh air but it was insufficient. The heavy quilt made it harder to cool down the room. In the fairness to the hotel, the exterior decoration was noteworthy.
Service
7.0
The housekeeping service was efficient, but lacked a personal touch. A welcome drink upon arrival would have been a nice gesture.
Location
9.0
The hotel's location was perfect with fabulous sea views and easy access to the pier and town. The bus route to Hastings or Brighton right nearby was a major convenience. However, having to share tables at breakfast was a downside.
Dining
6.0
While the dining options were plenty, the lack of rolls for those opting against a cooked breakfast was disappointing. The staff was friendly and helpful, but improvements are needed in offering a wider selection that includes cold dishes.
Facilities
8.0
The entertainment area was enjoyable, and the proximity to shops and theaters was a plus.
Robert
United States,
April
2024
7.4/10
I had a wonderful stay at this hotel. The rooms were huge and modern with fantastic touches like USB sockets by the bed, a safe, iron, and a fan. The location was superb, right on the seafront by the pier, offering beautiful sea views. The dining experience was a mix of lovely choices at the hot and cold buffet but was slightly marred by a lack of staff. Overall, a great spot for beach access and town exploration!
Rooms
8.0
My room had a view of a fire escape, but it was huge, modern, and had fantastic amenities like USB sockets, a safe, iron, and a fan.
Service
7.0
The service, including housekeeping and the welcome drink, was good, but there were some issues due to staff shortages.
Location
9.0
The location couldn't be better; right on the seafront by the pier with stunning views, perfect for a relaxing stay. However, improvements could be made to the Classic rooms.
Dining
6.0
The dining experience offered a nice selection at the buffet, but there were some shortcomings like lack of staff and limited options at times.
Facilities
7.0
The hotel facilities were good, though there were some areas that could be improved in terms of service and dining.
A.
United States,
April
2024
8.4/10
I was pleasantly surprised by my room with its twin beds offering a stunning sea view. The room had been newly redecorated and had a real coffee machine, which was a lovely touch. While the room was perfect for sleeping, it lacked a double bed as expected. The location was superb right by the seafront and pier, providing beautiful and therapeutic sea views every night.
Rooms
8.0
The room was newly redecorated with a twin bed and an amazing sea view.
Service
9.0
The housekeeping service and welcome drink were excellent.
Location
10.0
The location was brilliant, right by the sea and pier, unmatched with stunning sea views.
Dining
7.0
The dining experience was satisfactory with a buffet style offering plenty of options.
Facilities
8.0
The hotel offered all the necessary amenities for a comfortable stay.
Simon
United Kingdom,
April
2024
8.0/10
I had such a pleasant stay at this hotel! The rooms were well worth the extra supplement, even with just a view of a fire escape, and the public bar added to the convenience. The service, especially from housekeeping, was top-notch, and I even received a welcome drink upon arrival. The location right by the seafront was breathtaking, although a coach blocking the view was a downside. The dining experience had its highs and lows, with a great variety for breakfast but some subpar dishes. The facilities were great overall, making my stay very enjoyable.
Rooms
8.0
I really enjoyed my room, especially after paying the supplement. The view of a fire escape was not ideal, but the room itself was cozy and comfortable.
Service
9.0
The service was excellent, especially housekeeping, making sure everything was just right. The welcome drink was a nice touch too.
Location
9.0
The location was superb, right on the seafront with beautiful views. Falling asleep to the sound of the sea was so therapeutic, even with a few inconveniences like the coach blocking the view.
Dining
7.0
The dining experience had its ups and downs. Breakfast had a good variety, but some dishes were not up to par. However, the options for the evening meal were lovely and delicious.
Facilities
7.0
The facilities were enjoyable, especially the public areas. The slow service was a slight downside, but overall, it was a pleasant dining experience.
Ben
United Kingdom,
March
2024
8.8/10
I had a wonderful stay at this hotel. The room was very nice, recently refurbished with a tasteful design. The sea view room was worth the extra cost. The staff were pleasant and the food in the restaurant was excellent. The location was fantastic, right opposite the beach and pier.
Rooms
9.0
My room was very nice, looked recently refurbished with a tasteful design. The sea view room was well worth paying extra for.
Service
9.0
The staff in all areas were pleasant, helpful, and nothing was too much trouble for them.
Location
10.0
The hotel's location was fantastic, right opposite the beach and pier.
Dining
8.0
The food in the restaurant was excellent with a very good choice.
Facilities
8.0
The hotel had charming period building features and wonderful staff.
Nicola
United Kingdom,
February
2024
8.0/10
The hotel is ideally located right on the seafront, offering easy access to the town and nearby tourism sites. The rooms are clean, bright, and well-maintained, providing a comfortable stay. The service is pleasant and helpful, enhancing the overall experience. However, the dining experience could be better due to slow service and disappointing dishes.
Rooms
8.0
My room was clean, bright, and had a lovely ambiance with three sash windows letting in plenty of natural light.
Service
9.0
The staff were pleasant and helpful throughout my stay, ensuring I felt welcomed and taken care of.
Location
10.0
The hotel's location is excellent, right by the pier on the seafront and close to the town center, offering a picturesque view and easy access to popular attractions.
Dining
6.0
The dining experience was a bit disappointing with slow service and underwhelming food quality.
Facilities
7.0
The hotel offers basic facilities, but they meet the standard requirements for a comfortable stay.
great location
disappointing dining
Lawrence
United States,
August
2023
8.0/10
The hotel is perfectly located right on the seafront with an excellent view of the pier and promenade. The food is pretty standard, and the rooms, while not the originally pre-booked one, offer a good experience overall.
Rooms
8.0
I stayed in a larger room with a walk-in shower, which was comfortable and had a good view of the pier and promenade.
Service
9.0
The housekeeping service was great, and I was welcomed with a drink upon arrival.
Location
9.0
The hotel's location is excellent, right on the seafront. The only downside was a large coach occasionally blocking the view.
Dining
7.0
The dining experience was good, with a focus on hot food, though some items could have been hotter. The price of £10 per head was reasonable.
Facilities
7.0
The facilities were satisfactory, though some areas seemed to show signs of cost-cutting measures.
clean
cost-cutting
P.
United States,
July
2023
6.8/10
I couldn't have asked for a better location—a stone's throw from the pier and a lovely view from my room. The room itself was so comfortable, and I had a brilliant night's sleep. However, it did show signs of wear and tear and felt a tad cramped. The service was top-notch, especially the housekeeping team and the thoughtful welcome drink upon arrival. The facilities were fine, but they could use a little improvement. As for the dining experience, it fell short with limited options and costly parking for guests.
Rooms
7.0
The room looked brighter with the sun shining in and had a view that was so comfortable, leading to a lovely night's sleep. However, it could use an update and felt a bit small.
Service
9.0
The service, especially from housekeeping and the thoughtful welcome drink, was impeccable.
Location
8.0
The location was spot on with a perfect view from my room, near the pier, right on the seafront, and with convenient parking for a small fee per night. Easy access to the beach and city center.
Dining
5.0
The dining was so poor that I ended up eating out both nights. The lack of options, especially the absence of fried eggs and choice of poached, was disappointing.
Facilities
6.0
The facilities were fine but could use some improvement to enhance the overall stay.
Great view
Dining disappointment
George
United Kingdom,
June
2023
8.2/10
The hotel is ideally situated right on the seafront, offering breathtaking sea views and a therapeutic ambiance. Although the rooms were cozy, a few issues like squeaky floors and draughty windows could be bothersome. The dining options were varied, and the service was warm and welcoming.
Rooms
7.0
The rooms were cozy, but some inconveniences like a squeaky floor and draughty window affected the comfort level.
Service
8.0
The service was warm and welcoming, creating a pleasant atmosphere throughout my stay.
Location
9.0
The location right on the seafront was superb, offering beautiful views and easy access to the pier and railway station.
Dining
8.0
The dining experience offered a good variety of options, ensuring a satisfying meal throughout my stay.
Facilities
9.0
The hotel provided all necessary facilities for a comfortable stay, enhancing the overall experience.